Privacy Policy

As part of its business activities, SMTPready is required to process personal data belonging to its customers/users/prospects and their customers/users/prospects.


Definitions

Personal data: personal data refers to any information relating to an identified individual or an individual that can be identified, directly or indirectly, by means of an identification number or one or more elements that are personal to him/her.

Processing of personal data: the processing of personal data refers to any operation or group of operations pertaining to such data, whatever the process used, and in particular its collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission or otherwise making available, alignment or combination, blocking, erasure or destruction.

Cookie: a cookie is information placed on an internet user's hard disk by the server of a website he/she has visited. It contains several pieces of data: the name of the server that placed it there, an identifier with a unique number and possibly an expiry date. This information is sometimes stored on the computer as a simple text file which a server can access to read and save information.


Data provided by the user

The user is the holder of the file's intellectual property rights and retains full and exclusive rights over the file transmitted to SMTPready.

SMTPready has access to the data provided by its users and held in their personal account, as well as to the subject line and content of emails sent to their contacts via SMTPready services.

This data is stored on secure servers and is subject to computer processing to provide the service subscribed to by the user and improve SMTPready's services.

The host servers on which SMTPready processes and stores its databases are located exclusively within the European Union.

The behavior of the recipients of these emails may be subject to analysis (tracking of an individual's open, click and bounce rates) to improve its email marketing campaigns.

SMTPready undertakes to neither transfer nor rent the data provided by its users.

Personal data provided by the user may only be disclosed to a third party in the following instances:


SMTPready will destroy any data file(s), as well as any media or copies made as part of its data processing and routing operations after a maximum period of 30 days following the termination of the contractual relationship.

The user can retrieve his/her data at any time by clicking on the 'export button' from his/her SMTPready personal account.